Food safety is one of the most crucial elements of a hospitality business. Without strong supervision of food handling, the impact on your customers health and your business reputation could be detrimental. 

From Friday 8th December 2023, any food service business that handles and serves food that is unpackaged, potentially hazardous food, and ready to eat are required to comply with Standard 3.2.2A – Food Safety Management Tools. These changes affect all food service areas and food service staff in Clubs and Pubs including: cafés, bistros, functions, and dispense bars that prepare and serve food.

Under Standard 3.2.2A – Food Safety Management Tools, you will need to implement the following:
1. Have a qualified Food Safety Supervisor reasonably available to supervise food handlers.
2. Ensure all food handlers are trained in food safety and hygiene, or can demonstrate adequate skills and knowledge.
3. Keep a record of important food safety information or be able to show food is safe.

It is important you ensure all food handlers in your venue have undergone training in food safety and hygiene or can demonstrate adequate skills and knowledge. It is also critical to implement record-keeping processes proving the safety of food, as well as having  a qualified Food Safety Supervisor reasonably available to supervise food handlers.

*New South Wales has extended the deadline to December 2024 for school canteens, children’s services, supermarkets, delicatessens and greengrocers.